Happiest Minds' expertise, experience, and services will bring efficiency to customers' digital initiatives by enabling seamless adoption of ServiceNow. With support from the global stakeholders of ServiceNow coupled with Happiest Minds consulting-driven approach will demonstrate tangible ROI to drive ServiceNow adoption in existing and new customers.

Happiest Minds' ServiceNow MSP partnership (Premier Level) is poised to support customers in addressing multiple challenges in the market:

• Value realization from IT and Enterprise Service Management implementations
• Siloed processes and data impacting customer service & operational inefficiencies
• Tools & process alignment as per ITIL and similar maturity frameworks
• Lack of holistic and structured automation in IT and Enterprise workflows
As a Consulting and Implementation partner, Happiest Minds will deliver the following features of the ServiceNow platform to customers: IT Service Management, IT Operations Management, IT Asset Management, Security Management, Governance, Risk and Compliance, Security Operations Support, Customer Service Management, Low Code Application Development, Automation and Platform Operations.

Happiest Minds has successfully integrated the ServiceNow Platform as a core component of its ELLIPSE Platform – an AIOps-powered Managed Services Delivery Platform currently supporting more than 25 global customers. This integration enables Happiest Minds to efficiently deliver Enterprise Services leveraging a single platform. Given our focus on disruptive technologies & emerging areas like Low Code Application Platforms (LCAP), we are well positioned to help clients migrate their legacy custom applications builds to the ServiceNow LCAP solution – apart from leveraging our industry knowledge & solution accelerators. Customers also benefit from our deep services expertise in areas like GRC, to realize the expanded portfolio of offerings from ServiceNow.