The PEAK Matrix provides an objective, data-driven assessment of service and technology providers based on their overall capability and market impact across different global services markets, classifying them into three categories: Leaders, Major Contenders, and Aspirants.

This recognition follows Persistent winning the ISG Star of Excellence™ Award in September 2020 for achieving the highest cumulative customer experience score for the quality of its core technology services and a leader in North America and APAC in BFSI, healthcare and life sciences. Persistent was also recognized as a Leader in the ISG Provider Lens™ 2020 for Salesforce Ecosystem Partners.