For the full year,net loss reported to Rs 16432.58 crore in the year ended March 2020 as against net profit of Rs 1709.27 crore during the previous year ended March 2019. Total Operating Income declined 12.06% to Rs 26052.02 crore in the year ended March 2020 as against Rs 29623.80 crore during the previous year ended March 2019.