Hot Pursuit     05-Sep-23
Hinduja Global rises after being selected as strategic partner by UK's GDS
Hinduja Global Solutions added 3.56% to Rs 1050.30 after the company announced a strategic partnership with the Government Digital Service (GDS) in the UK, to provide contact centre support for GOV.UK One Login users.

GDS is a business unit within the Cabinet Office, created to maintain and improve several cross government platforms and tools including GOV.UK, GOV.UK One Login, Emergency Alerts Service, GOV.UK Pay and GOV.UK Notify to name a few. GDS was established to develop GOV.UK as the single and trusted online destination for government information and services, connecting data around users to create a faster, more personalized experience of government.

The new working partnership was established through the Crown Commercial Service Framework. The engagement marks an opportunity for HGS UK to expedite progress and support GDS's long term vision of empowering constituents to access government services with ease. The partnership aims at simplifying and making faster the way people prove their identity to access central UK government services.

Patrick Elliott, CEO, HGS UK, said: “Securing this opportunity was not based on the ability to convey just what we could do today, but rather our unwavering dedication to being a trusted, collaborative partner that conveyed where we could go in the future – together.

We are looking forward to this incredible opportunity to support the Cabinet Office in their vision to redefine the digital landscape of central UK government public services.”

Hinduja Global Solutions' core BPM business combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. HGS' digital media business, NXTDIGITAL, is India's premier integrated Digital Delivery Platforms Company delivering services via satellite, digital cable and broadband to over 5 million customers across 1,500 cities and towns.

The company's consolidated net profit declined 57.02% to Rs 14.87 crore on a 1.32% fall in sales to Rs 1,133.49 crore in Q1 FY24 over Q1 FY23.

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