With over two decades of experience in the BPM industry, specifically in the Media, Entertainment, Gaming, and Trust & Safety sectors, Akash brings a transformative leadership style and a proven track record of success to this role. Akash is known for prioritizing client satisfaction, stakeholder trust, and operational excellence, fostering enduring relationships and driving significant growth. Akash has played a pivotal role in catapulting a $50 million business into a $1 billion powerhouse within a mere four years. His dedication to innovation is evident through his embrace of cutting-edge AI solutions for proactive threat detection, showcasing his forward-looking approach to cybersecurity. He has also spearheaded the creation of a non platform-based advisory council focused on tackling online threats.