Firstsource Solutions has been positioned as a ‘Major Contender' and a ‘Star Performer' in Everest Group Banking Operations – Services PEAK Matrix® Assessment 2023. The Banking Operations Services PEAK Matrix® 2023 analyzed 34 leading banking operations service providers on the impact created in the market, and their ability to deliver services successfully through vision and capability.
Firstsource was positioned as a ‘Major Contender' for its established capabilities around asset finance, credit cards, mortgages, and retail and SME banking, as well as its platforms, analytics and automation solutions that are enabling organizations to leverage data driven insights to enhance their operations and customer experience. It recognizes Firstsource as among a few providing holistic front‐to‐back‐end offerings in the provider landscape.
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